FAQ's

Physical therapy is a unique combination of exercise science, manual therapy, and therapeutic modalities. Physical therapists are movement experts who diagnose, treat, and educate people on how to prevent or manage a health condition for optimal movement function, and help motivate them during their treatment. Physical therapy is a highly effective alternative to prescription medication and surgery for many conditions. Physical therapists examine patients and develop a customized plan of care based on specific patient goals and utilize a variety of treatment techniques that help patients move, reduce pain, restore function, and prevent disability.

With 12 locations conveniently located throughout Western North Carolina, it’s easy to find one of our clinics near you! You can call us at (828) 274-2188 or follow this link to use the map and area designations to find your community clinic.

Call us at (828) 274-2188 or find a location near you [link here] and stop by. Walk-ins are welcome!

Please bring your completed new patient form [download link] and consent forms [download link], health insurance card and any other paperwork that you may have (Physician’s Paperwork or Worker’s Compensation paperwork if applicable).

Please wear comfortable clothing that will allow you to move freely (preferably exercise attire such as sweat pants, t-shirt and shorts).

The number of visits required will vary depending on your diagnosis, impairments, and goals. Following a thorough examination/evaluation, the physical therapist will discuss their treatment plan for the rehabilitation process. During your initial evaluation you will meet with a physical therapist to review your medical history and discuss what you hope to achieve from physical therapy. You will also complete a series of tests and measurements to establish a baseline. After the tests are completed, your therapist will design a custom treatment plan and goals to help you recover. During your plan of care, there will be frequent re-assessments to determine your progress towards goals.

You will need to arrive 15 minutes before your scheduled appointment to complete any necessary paperwork and then allow 60 minutes for the evaluation.

No referral is needed except for Medicare, Medicaid and Worker’s Comp.

We accept all insurances.

The cost of your physical therapy will vary depending on which location you attend (hospital location vs. satellite location) and what insurance you have. Prices vary based on our contract with the insurance company and their allowable amount. We will make every effort to contact your insurance prior to your initial evaluation so we can provide you with an estimation of benefits. If you do not have insurance, we do offer a discounted self-pay rate in all of our satellite locations (Biltmore, Black Mountain, Canton, Enka-Candler, Fairview, North Asheville, Waynesville and Weaverville).

With 12 locations and over 50 providers, we will develop a plan of care that is specific to your schedule and travel needs.